The 5 Roles of the CMO - Deloitte US for Dummies

The 5 Roles of the CMO - Deloitte US for Dummies

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A primary marketing officer (CMO), also called a global marketing officer or marketing director, is a business executive accountable for marketing activities in a company. Whilst historically these titles may have symbolized a legal duty, for example at Business House in the UK, the titles are less strict/formal in the 21st Century and allow business to acknowledge the progressing and increasingly considerable role that online marketers can play in an organisation, not least because of the intrinsic character of effective online marketers.


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The CMO is a member of the C-suite and generally reports to the primary executive officer. A number of senior vice presidents, vice presidents, directors, and other senior marketing managers accountable for various parts of the marketing strategy might report directly to the CMO. The chief marketing officer has actually traditionally been a full-time, internal position.


A research study from seeking advice from firm Spencer Stuart in 2021 showed that ladies made up 47% of CMO positions in 2020, an increase from the 43% reported in 2019. 13% of CMOs had racially or ethnically diverse background in 2020, down from 14% in 2019. Obligations [edit] The daily tasks are frequently unconditionally different from one another, due to the fluid nature of the CMO's capability: language is needed to stitch together all elements of the company.


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Each of these products originates from a different department, so the CMO needs to be a nexus of information: it is a highly receptive role, with participation in departments such as production, infotech, business interactions, documentation, public relations, law, personnels, and financing. In  GLG Consulting , digitalization and the increase of consumer-centric marketing has changed the function of the CMO.


One analyst predicted that in the future CMOs will invest more on IT than their counterpart CIOs. According to another expert firm, couple of senior-executive positions will undergo as much modification over the next couple of years as that of the chief marketing officer. Peers to the CMO consist of chief personnels officer, primary innovation officer, chief financial officer, primary interactions officer, chief procurement officer, chief details officer, and general counsel.


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They need to work towards goals such as income generation, expense decrease, or danger mitigation. The unpredictable effect of marketing efforts, paired with the need to drive earnings, frequently causes a brief period for many CMOs. Forbes reported that the typical CMO period in 2008 was simply over 28 months.